VAT Exemption form not working

6 года 9 мес. назад #1607 от Hugh Douglas-Smith
Hugh Douglas-Smith создал тему: VAT Exemption form not working
Am trying to submit the VAT exemption form but it is not working, tried on Firefox and on Chrome (both on OSX) all fields appear to be completed.

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9 мес. 1 нед. назад - 9 мес. 1 нед. назад #10177 от gethar
gethar ответил в теме VAT Exemption form not working
Certain browser extensions or add-ons can conflict with form submission. Temporarily disable any extensions you have installed and try submitting the form again. Open the official site browser's developer tools by pressing F12 (or Command+Option+I on Mac) and navigate to the "Console" tab. Look for any error messages related to JavaScript. If you find any, it could indicate a problem with the form's code.
Последнее редактирование: 9 мес. 1 нед. назад пользователем gethar.

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3 мес. 2 дн. назад #10268 от InSiteOut
InSiteOut ответил в теме VAT Exemption form not working
After so many years, the same issue. Not one but several attempts to send request via contact form - no reply. Same with emails - no response. Messanger - automatic reply. I have no other ideas how to contact you.

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3 мес. 16 ч. назад #10269 от Søren Beck Jensen
Søren Beck Jensen ответил в теме VAT Exemption form not working
We are sorry for this inconvenience. We had an issue with MailGrid that handles our mail. The issue has been resolved. But you will need to send again, as emails the last few days have not been sent. Please email directly to Адрес электронной почты защищен от спам-ботов. Для просмотра адреса в вашем браузере должен быть включен Javascript. with any issue you may have. That will create a ticket in our ticket system. Once again, sorry for this inconvenience.

Søren Beck Jensen
Founder, Component-Creator.com

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