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NO response from premium ticket support for almost a week now

Tom van der Laan

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Posts: 1

5 jaren 7 maanden geleden - 5 jaren 7 maanden geleden #1855 door Tom van der Laan

NO response from premium ticket support for almost a week now werd gestart door Tom van der Laan

Hi,

I haven't got any replies to my premium tickets i created. I created one on last friday and last monday but no response from you guys at all. I need help fixing the issues because i can't build my component and there is no error telling me what is wrong. Only that it didnt work and should try again.

I Already wasted 25% of my subscription because there is no response from you guys.

What is the normal ticket response time?

Kind regards,

Tom

Laatst bewerkt 5 jaren 7 maanden geleden door Tom van der Laan.

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Tomasci

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Posts: 17

5 jaren 6 maanden geleden #1858 door Tomasci

Beantwoord door Tomasci in topic NO response from premium ticket support for almost a week now

Hi Tom,

Did you get any reply yet?
I've been waiting over 1 week for premium ticket response as well.
Very frustrating...

Thanks

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