NO response from premium ticket support for almost a week now

NO response from premium ticket support for almost a week now

2 years 2 months ago - 2 years 2 months ago #1855 by Tom van der Laan

Hi,

I haven't got any replies to my premium tickets i created. I created one on last friday and last monday but no response from you guys at all. I need help fixing the issues because i can't build my component and there is no error telling me what is wrong. Only that it didnt work and should try again.

I Already wasted 25% of my subscription because there is no response from you guys.

What is the normal ticket response time?

Kind regards,

Tom

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2 years 2 months ago #1858 by Tomasci

Hi Tom,

Did you get any reply yet?
I've been waiting over 1 week for premium ticket response as well.
Very frustrating...

Thanks

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